Terms of service
OVERVIEW
This website is operated by **NeoLux**. Throughout the site, the terms “we”, “us” and “our” refer to **NeoLux**. NeoLux offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time at [neo4lux.com/terms](https://www.neo4lux.com/terms). We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access following posting constitutes acceptance.
Our store is hosted by a third-party e-commerce platform that allows us to sell products and services to you.
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**SECTION 1 - ONLINE STORE TERMS**
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have consented to any minor dependents' use of this site.
You may not use our products for illegal or unauthorized purposes.
Breach of Terms will result in immediate service termination.
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**SECTION 2 - GENERAL CONDITIONS**
We reserve the right to refuse service to anyone at any time.
Your non-credit-card content may transfer unencrypted across networks.
Reproduction or exploitation of any Service component without express written permission is prohibited.
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**SECTION 3 - INFORMATION ACCURACY**
We are not responsible for inaccurate, incomplete, or outdated site information. Material is for general informational purposes only. Historical information is provided for reference only. You agree to monitor site changes.
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**SECTION 4 - SERVICE & PRICE MODIFICATIONS**
Product prices subject to change without notice.
We reserve right to modify/discontinue Service without notice.
No liability for modifications, price changes, or discontinuations.
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**SECTION 5 - PRODUCTS/SERVICES**
*Updated with shipping policy:*
Certain products/services available exclusively online with limited quantities.
**Customers will only be charged once for shipping costs (including returns). No restocking fees will be charged for product returns.**
We reserve right to limit sales quantities or discontinue products. Product displays may vary from actual appearance. All descriptions and pricing subject to change without notice.
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**SECTION 6 - BILLING ACCURACY**
We reserve right to refuse/cancel orders and limit purchase quantities.
You must provide current, complete and accurate purchase/account information.
See our full [Refund & Return Policy]
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**SECTION 7 - OPTIONAL TOOLS**
Third-party tools provided "as is" without warranty. Your use is at own risk. New features/services remain subject to these Terms.
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**SECTION 8 - THIRD-PARTY LINKS**
Not responsible for third-party materials or websites. Complaints regarding third-party products must be directed to that party.
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**SECTION 9 - USER SUBMISSIONS**
We may use comments you submit without restriction or compensation. You warrant comments do not violate third-party rights or contain unlawful/malicious content.
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**SECTION 10 - PERSONAL INFORMATION**
Governed by our [Privacy Policy]
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**SECTION 11 - ERRORS & OMISSIONS**
Reserve right to correct errors and update information without prior notice.
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**SECTION 12 - PROHIBITED USES**
Prohibited activities include illegal acts, intellectual property infringement, harassment, malware distribution, and security feature circumvention.
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**SECTION 13 - WARRANTIES & LIABILITY**
*Updated company references:*
Service provided "as is" without guarantees of uninterrupted/error-free operation. In no case shall **NeoLux**, its directors, employees, or affiliates be liable for direct/indirect damages arising from service use.
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**SECTION 14 - INDEMNIFICATION**
*Updated company references:*
You agree to indemnify and hold harmless **NeoLux**, its affiliates, partners, and employees from third-party claims resulting from your breach of these Terms.
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**SECTION 15 - SEVERABILITY**
If any provision is unenforceable, remaining provisions retain full effect.
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**SECTION 16 - TERMINATION**
Obligations survive termination. Terms remain effective until terminated by either party.
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**SECTION 17 - ENTIRE AGREEMENT**
These Terms constitute the entire agreement governing your service use.
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**SECTION 18 - GOVERNING LAW**
Shall be governed by and construed in accordance with the laws of the jurisdiction where NeoLux is established.
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**SECTION 19 - CHANGES TO TERMS**
Current Terms available at [TERMS]. Changes posted online constitute acceptance upon continued use.
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**SECTION 20 - CONTACT INFORMATION**
Questions? Contact us at [demi@neo4lux.com].